SmartSessions® provide free, online training on important professional development, student success, and default management topics.
Presented by certified trainers with decades of experience, our training sessions keep you a step ahead in an ever-changing world.
Register for your session(s) of choice by following the date link.
Navigating First-generation Students to Success
College can provide the pathway to better employment opportunities, greater financial security, and a well-rounded fulfilling life. However, many first-generation college students may be at a disadvantage when it comes to navigating the ins and outs of the collegiate experience. Financial challenges, lack of family support, and unfamiliarity with institutional resources are just some of the barriers that can impede their success. Join this session to learn valuable insights to help your first-gen students achieve their goals and graduate.
Date: Tuesday, April 13 at 11:00 a.m. CDT
Exploring Students, Money, and Their Relationships
Everyone has a different relationship with money. Like other relationships in our lives, it can be complicated at times. How your students perceive money heavily depends on their upbringing and the environment they grew up in. Their experiences helped shape their attitudes about spending, saving, and borrowing. Join us as we explore the relationship your students have with money and the opportunities to help them develop healthy and sound financial behaviors.
Date: Tuesday, April 27 at 11:00 a.m. CDT
Elevating Your Customer Service Beyond Compare
Good customer service has become the expectation in higher education. It’s the minimum of what students want from their school. They want more than a friendly face. Many expect to have their needs met through a wide variety of ways—and those needs extend beyond the classroom and into all areas of the institution. Join this session to learn new ways for elevating the service you provide beyond compare.
Date: Thursday, April 29 at 2:00 p.m. CDT