SmartSessions® provide free, online training on important professional development, student success, and default management topics.Presented by certified trainers with decades of experience, our training sessions keep you a step ahead in an ever-changing world.Register for your session(s) of choice by following the date link.
Elevating Your Customer Service Beyond Compare
Good customer service has become the expectation in higher education. It’s the minimum of what students want from their school. They want more than a friendly face. Many expect to have their needs met through a wide variety of ways—and those needs extend beyond the classroom and into all areas of the institution. Join this session to learn new ways for elevating the service you provide beyond compare.
Date: Tuesday, August 10 at 11:00 a.m. CDT
Building Blocks for Teaching Financial Education
Many of your students arrive on campus not knowing how to budget, how credit cards work, or the impact of interest. You want to educate them but where do you begin? Instead of starting from scratch, we will provide you with a financial education tutorial. Presented by accredited financial counselors, this session is designed to provide the building blocks for your financial education program.
Date: Thursday, August 12 at 2:00 p.m. CDT
Uniting Personalities for a Positive Work Environment
Everyone’s perspective and behavior is based upon their experiences, thoughts, and emotions. There are times when personalities clash, disagreements occur, and morale is diminished. Appreciating what makes a person “tick” can have a positive impact in the workplace. Join us to enhance your understanding of personalities and ways to unite for better relationships at work.
Date: Tuesday, August 31 at 11:00 a.m. CDT
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